I saw that the Google Sie Kit settings were reset

  • Resolved Zeliha Canderengul

    (@zelihacanderengul)


    1 year, 11 months ago

    I installed Google Sie Kit, completed its Settings, and started getting data. While everything was normal … while browsing my website the other day, I saw that the Google Sie Kit settings were reset. I remade it. The next day, the attachment settings were reset again. Why is this problem? What can I do for solution?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @zelihacanderengul thanks for getting in touch. Do you have more than one administrator on your website? If so it’s possible that another administrator could be resetting the plugin which would cause this to happen. If not then please could I ask you to share the following information:

    1. Your Site Health Information. You can share this using our private form.
    2. When this happens are you being required to set up the plugin once more?
    3. Do you see any error messages when this happens?

    Any screenshots of what you see in this scenario would also be very helpful. Please let me know if you have any questions on the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘I saw that the Google Sie Kit settings were reset’ is closed to new replies.