I should be at the beach with my 6yo.

  • I give it Two Stars b/c it sometimes works. This plugin is as fragile as an ice sculpture on a hot beach. I am a small business owner with a family to feed, and as we enter our Easter holiday break, i’m seeing desperate emails from frustrated would-be customers. Soul destroying I say, from my desk on this Easter Break. PayPal have otherwise been an asset to my business, but when it comes to reliability, the WooCommerce PayPal Payments Plugin has cost me 7-8 times it’s subscription fee, in lost rev’.

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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi Guy,

    We appreciate your feedback and apologize for the difficulties you’ve experienced during such an important time for your business. We understand how distressing it can be to receive messages from frustrated customers during your Easter break, and we regret the time it took to isolate the cause of the issue you encountered.

    The team is committed to continuously improving the PayPal Payments plugin and trying to understand how similar situations could be avoided in the future. We hope our solution fully resolves the issue and helps you get back on track with a seamless customer payment experience.

    Please don’t hesitate to reach out if you have any further concerns or require additional assistance. Our team is here to support you and ensure your experience with the PayPal Payments plugin meets your expectations.

    Kind regards,
    Niklas

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