• Resolved f3lixglez

    (@f3lixglez)


    Hi! I’ve just updated Woocommerce to version 4.4.0 and now my store doesn’t show the shipping options. It jumps from customer info to payment and of course, it doesn’t let you place the order. I don’t have any programming skills so I need help with this issue.

    • This topic was modified 4 years, 6 months ago by f3lixglez.
    • This topic was modified 4 years, 6 months ago by f3lixglez.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @f3lixglez Issues like this, specially when they appear after plugin updates, are often caused by conflicts. It’s possible that either your theme or another plugin installed on the site is not compatible with the recent updates you made.

    To verify if that’s the case, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

    If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

    We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging.

    I am also facing same issue.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Version 4.4.1 was released a couple days ago to help with some of the conflicts that appeared with other plugins. I’d recommend updating as soon as possible. If the issues are not fixed, please still try the conflict test as described in my previous comment.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘I updated Wocommerce to 4.4.0 and now it doesn’t show shipping options’ is closed to new replies.