• Resolved shadiadi

    (@shadiadi)


    Yesterday I clicked on the link that said update to WordPress 5.4.
    It updated and now says I have the latest version of WordPress 4.8.2 and many of my plugins are showing errors because it is not 5.4. I updated from the previous WordPress version.
    I opened a bug ticket and have had zero response to my ticket.
    Right now all the pages and posts I converted are not showing Gutenberg because of the version 4.8.2. Because it says I have the latest version installed it will not let me update it.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi @shadiadi ,

    Seems your database might not be updated according to the latest version.

    Please check the following checklist so as to make sure about that:

    1. Open your wordpress directory files and navigate to wp-includes/ directory and open the version.php file. Check what version are you seeing. If you are not seeing the latest version, that means core files are not updated properly. In this case, I will suggest to rollback and run update once again.
    2. If above case is false, then hit the URL specified below and check if you need any database upgrade.
      https://your_site_url.com/wp-admin/upgrade.php
      If database upgrade is needed, it will tell you that.

    Before making above changes, make sure you take the backup of WP files as well as database.

    Please drop your response what you get.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    If your install says it’s running an older version, then this has nothing to do with the database. The version number is hardcoded into files in the installation.

    Something may be blocking you from receiving updates. This can be a plugin, a theme, or any other add-on code in your system.

    The main debugging procedure would be to disable all plugins and switch to the default theme, to find out what is causing the issue. However, if you have created a full backup of your site already, then simply doing a manual update might be quicker.

    Follow these instructions to update WordPress manually:

    https://www.ads-software.com/support/article/updating-wordpress/#manual-update

    Thread Starter shadiadi

    (@shadiadi)

    In verion.php it says $wp_version = ‘4.8.2’;
    I am also told my database is up to date:
    No Update Required
    Your WordPress database is already up-to-date!

    Plugins and switching the theme changes nothing.
    It seems that I will have to back everything up and reinstall the entire site on a fresh copy of WordPress.

    It seems to be a major core WordPress bug! Although the message I just got from support says it is not a core bug and I should address the issue here. Seeing as it is not a theme or plugin related issue it is WordPress that has failed somewhere.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    In verion.php it says $wp_version = ‘4.8.2’;

    Correct. That means that you are not running the latest version, as the latest version is 5.4.

    I am also told my database is up to date:
    No Update Required
    Your WordPress database is already up-to-date!

    Exactly. So, something is blocking your site from checking for updates. You need to find out what that is, and disable it. Also, you should do a manual update to WordPress 5.4.

    See, the WordPress software can run plugins and themes and other add-ons. These can interfere with the update process. It is not a “bug” when you have some code that is intentionally blocking updates.

    Seeing as it is not a theme or plugin related issue

    It *is* a theme or plugin issue, or it is an issue with your specific installation of WordPress. It is not a WordPress issue. It is not a bug.

    You’re not going to find the problem if you assume what the problem is before you look at it. Until you find what is preventing it from updating, then you have no idea what is actually preventing it from updating. Classifying the problem isn’t going to help you solve it.

    Thread Starter shadiadi

    (@shadiadi)

    So I have been told it is not a bug by WordPress support how is it classified as then.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Also:

    It seems that I will have to back everything up and reinstall the entire site on a fresh copy of WordPress.

    No, you don’t. Back everything up, yes. But then do a *manual update* like I told you before. Update the existing installation manually. I gave you a link to the instructions earlier.

    If you want a solution, then you need to listen to advice.

    Thread Starter shadiadi

    (@shadiadi)

    The only errors I am seeing are WordPress core files not working properly. All the reported errors are from WordPress core fileS, no it is not my php version I have 7.3 installed and am running all the required php extensions.
    I am not a novice at coding. PHP, C++ and many other languages. Except for JQUERY I only use real javascript.
    I guess I will have to accept that it did not update properly and it is currently broken.
    I guess the only solution is a total reinstall.

    • This reply was modified 4 years, 7 months ago by shadiadi.
    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    So I have been told it is not a bug by WordPress support how is it classified as then.

    Who cares? Until you find the problem it doesn’t actually matter.

    See, either a plugin could be blocking it, or the theme could be blocking it, or your hosting service could be blocking it, or you installed a modified version of WordPress from a one-click installer which disabled updates, or one of a thousand other possibilities.

    Doesn’t matter, the solution is the same either way: make sure that the site is up to date by manually updating it. Back up first, of course.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    The only errors I am seeing are WordPress core files not working properly. All the reported errors are from WordPress core files.

    What errors? You have not posted any error messages here.

    Also, plugins, themes, addons, these modify the way WordPress works in the core of it. Where the “error” appears to come from is irrelevant, it is the content of the error that helps you to find the problem.

    Hi @shadiadi ,

    If you are seeing all the issues in core files and you have not made any core changes earlier, then I will suggest to backup the entire site and download a fresh version WordPress from www.ads-software.com site.

    Then replace your current wp files with these new core files except for wp-content folder and wp-config.php file.

    That might help you.

    Thread Starter shadiadi

    (@shadiadi)

    11 errors all the same
    Trying to get property ‘locale’ of non-object 1 –
    wp-admin/update-core.php:40
    list_core_update()
    wp-admin/update-core.php:204
    core_upgrade_preamble()
    wp-admin/update-core.php:612

    Thread Starter shadiadi

    (@shadiadi)

    reinstalled and working

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘.I updated WordPress to the latest version but it says 4..8.2’ is closed to new replies.