I want ON-HOLD status for BACS by default for orders

  • Hello,

    I am using WooCommerce plugin for a long time. Working fine. however I am facing one issue regarding order status.

    I have noticed an issue whereby the payment status for an order ‘direct bank transfer’ is being put automatically into the PROCESSING status. Any order received with the payment method Direct Bank transfer should actually go into the ON HOLD status. Then once the payment clears on my end, I manually change to processing.
    I think something has switched since the update because it was fine before.

    Could you please check it and assist me on this?

    Thanks in Advance!

    https://www.ads-software.com/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    BACS already uses on-hold so it must be some code or another plugin you have active.

    https://github.com/woothemes/woocommerce/blob/2.5.5/includes/gateways/bacs/class-wc-gateway-bacs.php#L338

    Thread Starter narola

    (@narola)

    Hello Mike,

    Thanks for the reply.

    Yeah I know that BACS already uses ON-HOLD for the orders. and also checked the code and plug-ins but not found anything that causes this issue.

    Today I tested again order status by placing an order with BACS payment gateway and instead of going to “ON-HOLD”, it is dropped in “PROCESSING” orders list. I want ON-HOLD status by default for all the orders which are placing by BACS .

    Could you please let me know if there is any trick to do so? Also if there is any setting in WooCommerce for this.
    I am using latest version of WooCommerce (2.5.5)

    Looking forward to your reply.

    Thank you.

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    As I said, it uses on-hold. It would only go processing if you had custom code, a plugin doing it, or were manually changing it.

Viewing 3 replies - 1 through 3 (of 3 total)
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