• Resolved dxylott54

    (@dxylott54)


    I am Japanese.
    My English is not good.
    I use a translation app.
    Sorry if you don’t understand my English.

    I am using Classic Widget.
    I am using a “Luxeritas” WordPress Theme and when I use the Block Widget, the design is broken.

    I want you to continue supporting Classic Widget.

    The following image shows a test site with a broken design.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @dxylott54,

    Regarding your request to keep supporting the classic widget, please read my response here.

    About the styling issues you’re having with the block, if you share your site’s URL I may be able to help you fix them (please keep both the classic widget and the block on the sidebar, or at least the block, so I can see what’s going on).

    Thread Starter dxylott54

    (@dxylott54)

    Thanks for your reply.
    Here is the URL of my test site.

    https://www.experimental-address.com/

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hey @dxylott54,

    Your popular posts widgets aren’t loading at the moment due to possibly them being blocked by a security / firewall plugin:

    Please have that fixed first and then let me know when it’s done so I can have a look.

    Thread Starter dxylott54

    (@dxylott54)

    Sorry for the hassle.
    Please look again.

    I have xmlrpc.php disabled, do I need to enable it?

    https://www.experimental-address.com/

    Plugin Author Hector Cabrera

    (@hcabrera)

    No, disabling xmlrpc.php is fine. If you’re disabling or blocking the REST API then that’s the problem. It needs to be available for your popular posts to load when using WPP’s Ajaxify Widget feature.

    Thread Starter dxylott54

    (@dxylott54)

    I have not disabled the REST API.
    hmmmm…Popular Posts seems to be working…
    My screen shows the article in Popular Posts.

    Here are the plugins I am using.

    Thread Starter dxylott54

    (@dxylott54)

    I just saw a red line appear on my screen for a moment.
    Maybe the server is unstable…sorry…

    Plugin Author Hector Cabrera

    (@hcabrera)

    Well, I can’t still see it. In fact, I see the same 403 Forbidden error message.

    I’m guessing that the reason it works for you is because you’re logged in and I’m a viewing your site as a visitor.

    Thread Starter dxylott54

    (@dxylott54)

    I logged off from WordPress and changed my IP address.
    I also deleted my browser cache.
    Popular Posts was working from both my PC and my smart phone.
    Very strange.

    Now I turned off the security plugin completely.
    Sorry to keep repeating this, but please look again.

    I also added 2nd test site address.

    Test site 1 (Security plugin OFF)
    https://www.experimental-address.com/

    Test site 2 (Security plugin ON)
    https://www.wktk-animal.com/

    Thread Starter dxylott54

    (@dxylott54)

    The first image was taken while logged off from WordPress.

    The second image is from PageSpeed Insights.
    In the image that PageSpeed Insights retrieved, Popular Posts was not loading.

    I do not know why this is happening… ;_;

    Thread Starter dxylott54

    (@dxylott54)

    An automatic configuration on the server side had disabled access to the REST API from non-Japanese IP addresses.
    I am so sorry… ;o;
    It should display correctly now.

    Test site
    https://www.experimental-address.com/

    Plugin Author Hector Cabrera

    (@hcabrera)

    Don’t worry about it, and I can see the posts now!

    Alright, please add these CSS rules to your site (either add them to your theme’s style.css stylesheet or via Appearance > Customize > Additional CSS):

    .popular-posts.widget {
        margin: 0;
        padding: 0;
    }
    
    .popular-posts.widget > h2 {
        margin: 4px 0 20px;
        padding: 4px 0;
        color: #111;
        font-size: 1.8rem;
        font-weight: 700;
    }

    If you’re using a page caching plugin or if your hosting provider has some sort pf page caching mechanism, please flush your site’s cache so these changes take effect immediately.

    Give that a try and report back your results.

    Thread Starter dxylott54

    (@dxylott54)

    Thanks to your CSS, the font design is the same!
    Thank you very much! ^^
    However, the table (?) remains.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Ah, the theme might be forcing these styles. Please try this:

    .popular-posts.widget {
        margin: 0 !important;
        padding: 0 !important;
        border: none !important;
    }
    Thread Starter dxylott54

    (@dxylott54)

    Block Widget is perfectly designed!
    Thanks to you I can change to Block Widget!
    Thank you very much ^^

Viewing 15 replies - 1 through 15 (of 15 total)
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