• Hi, when changing an event to postponed the status is changed on the website, but its not changed in the internet calendar?

Viewing 15 replies - 1 through 15 (of 21 total)
  • Roch

    (@rochesterj)

    Hi there!

    Thanks for reaching out.

    That’s odd. Can you send us a link to your site or calendar?

    Thanks!

    Thread Starter magmomod

    (@magmomod)

    Roch

    (@rochesterj)

    Hi there!

    Thanks for the link. Which of your events is wrong in that file?

    Thanks!

    Thread Starter magmomod

    (@magmomod)

    The event on feb 27’th is postponed

    Yes, but you will also need to provide the link to your calendar – I assume it is this ?
    https://beasts-basketball.se/team/f14/schedule/

    I don’t see this game on your schedule as Postponed.

    tbh the iCal in SportsPress often has issue – but I don’t think it is always directly related to SportsPress, there are other variables to consider.

    – Do you have other event or calendar plugins install on your site?
    – Can you validate the output here : https://icalendar.org/validator.html
    – Can you disable all plugins except SportsPress, then :
    – Settings –>Permalinks –> Save

    Thread Starter magmomod

    (@magmomod)

    Yes that is the correct link to the calendar, the reason you dont see it as postponed is beacuse that word has been translated to “Uppskjuten”. No I do not have any other event or calendar plugins installed. The validation works fine in the link you provided.

    Roch

    (@rochesterj)

    Hi there!

    Thanks for your reply.

    I’m able to see that the event is not set as postponed on your ical file.

    What happens when you switch to a default theme? This is not a guaranteed solution, but it’s always good to do that as the first troubleshooting step.

    Thanks!

    Thread Starter magmomod

    (@magmomod)

    I cant do that on a live site. I will have to get back to you on that.

    Thread Starter magmomod

    (@magmomod)

    I cannot try this, when trying on localhost the ical does not show up at all. Note my localhost site has nothing to do with the live site where this issue occurs. So I hope you find the solution to this even though I cannot test this by switching themes. Keep me posted.

    Roch

    (@rochesterj)

    Hi there!

    Thanks for your reply and I’m sorry for the delay.

    Unfortunately, we are unable to reproduce this issue so it’s harder to fix it.

    It’s likely that it is caused by some custom coding or your setup though.

    Thanks!

    Thread Starter magmomod

    (@magmomod)

    I have now tried to change the theme to twenty seventeen and then downloaded the ical file again, it still contain the event that is postponed and there is no info either in the ical file that this event is postponed.

    Roch

    (@rochesterj)

    Hi @savvasha,

    Are you able to reproduce this one?

    I could download his original ical file and it indeed contained only the original match with the original publishing date. But I’m not sure if this is some sort of caching issue or if it’s a bug.

    Thanks!

    Plugin Contributor Savvas

    (@savvasha)

    Status is hard-coded as "STATUS:CONFIRMED whatever is the actual status of the event.

    Thanks,
    Savvas

    Thread Starter magmomod

    (@magmomod)

    I’m glad you found the issue and looking forward to the update ??

    Plugin Contributor Savvas

    (@savvasha)

Viewing 15 replies - 1 through 15 (of 21 total)
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