Icon for EDIT or TRASH are not responsive

  • Resolved anristudio

    (@anristudio)


    8 months, 3 weeks ago

    When I’m inside of the event as admin, icon for EDIT or TRASH are not responsive. Please see the video screen recording
    https://share.zight.com/Z4u2nNGg

    This is not issue with browser or device, I just tried on 2 computers using Chrome, Firefox & Edge, exactly same issue, not responsive, loading etc just like in the video I’ve sent you.

    Before I reported the issue, I disabled all other plugins to rule out any plugin conflicts and it was the same issue.

    Any ideas how to fix the issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support eugenewhite

    (@eugenewhite)

    Hello there! 

    Sorry to hear that you faced such an issue and I apologize for such a delayed response. 

    If it’s still relevant, I want to let you know that we have received a few similar complaints from other customers. But despite our efforts, events can be edited and deleted without any issues on our side, so we never had a chance to investigate it. In this case, may I ask you to submit a support ticket on our website and provide us with temporary access to your backend so we can check this issue out, please? Thank you! 

    Plugin Support eugenewhite

    (@eugenewhite)

    Hello there!

    I hope you’re doing well.
    I haven’t received a response from you and will mark this topic as resolved.
    If you have any other questions or need our assistance with something, feel free to submit a new one.

    Thread Starter anristudio

    (@anristudio)

    Hi Eugene,

    Thank You! Unfortunately, issue still exists. I will submit a support ticket on your website and provide you with temporary access.

    Anri

    • This reply was modified 5 months, 1 week ago by anristudio.
Viewing 3 replies - 1 through 3 (of 3 total)
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