Icon on doc title

Hello @goncalonunogarcia

Hope you are doing well.

We are very sorry for the inconvenience. The URL you have provided might not be working.
Could you please provide the URL again?

So that I could check the issue more clearly and understand the issue.

Hope you understand
Please let me know
Thank you.

Hello again,

Sorry for the inconvenience.

We did not hear from you since our last conversation.

Could you please let us know if you are still having the issue?
So that we could try to solve your issue.

We are waiting for your response.

Thank you.

Hi

I cant give you acces. It′s on a private server. And I cant give you vpn aceess.

The issue is:
When I try to put an icon on a document article, like this “Acesso à aplica??o <i class=”fas fa-video” ></i>”, it shows the html in frontend.

I have downgraded to version 2.1.0 and is issue disapears. I hope you can fix this in further versions, So I can Upgrade.

Thanks in advance

Hello again @goncalonunogarcia

Please note that sometimes the cause of the problem is unique and we will have to investigate your website to get the bottom of this and resolve it as soon as possible.

So to provide further information regarding the issue, if you don’t mind could you please follow the steps from here so that we could investigate your website properly?

Hope you understand.
Again sorry for the inconvenience.
Looking forward to your reply.
Thank you

Hello again @goncalonunogarcia

Hope you are doing well.

We have received your response and our team is looking into your issue and you will be notified via email regarding your issue very soon.

Hope you understand.
Thank you.
Have a nice day.

Hello again @goncalonunogarcia

Hope you are doing well.

We have responded to your query and our team is waiting for your response and from now on we will be contacting with you via email regarding your this specific issue.

Hope you understand.
Thank you.
Have a nice day.