Iconbox content doesnt work

Hi,
I up date elementor but this problem doesn’t fixed. Please solve it pleaaaaaaaaase….. I used it alot in my site I can’t change any thing in icon boxes….

Hello @marjanzakavi ,

I can understand that you’re having some issues with the Icon Box widget of ElementsKit. It will be better to create a different Support Thread and mention as much as information you can such as screenshots/video about the issues, System Info of your site so that we can understand the issue properly and get back to you with an update as soon as possible.

For now, this thread has been marked as closed as we already have solved the issue in the icon box widget related to this thread.

Best Regards,
Prosenjit

hi
thank you for your answer,
this problem was solved in the new update of Elementor, thank you very much.

best regards,
marjan

• This reply was modified 2 years, 1 month ago by marjanzakavi.
• This reply was modified 2 years, 1 month ago by marjanzakavi.

Hi, this issue is not resolved. I have a new version of WordPress that I have been working on for the past month and half. I am using Elementor Pro Version 3.9.0, and WordPress 6.1.1. I have tried using different browsers, Safari and Chrome, tried flushing the cache as suggested above, but I still do not see the styling tab for the Icon Box Editor.

What’s up with this??

@devinraw99

Has been like this for months, and they dont do anything other than talk. Just uninstall, that’s what we did ??

• This reply was modified 1 year, 11 months ago by lmndk24.

Also – i didn’t mark this as resolved.

Hello @devinraw99 ,
I hope you’re doing fine.

If you’re not been able to style the Iconbox even after making the required adjustment, then there must be something wrong on your end which is preventing the controller to work properly. I can assure you that everything is working perfectly in my development environment. No issues are found so far.

So, if you’re having the same issue, then I’m requesting you to create a new thread mentioning the System Information along with the link to the page where the Iconbox is placed. I will check everything properly and let you know an update as soon as possible.

Looking forward to your new thread.

Best Regards,
Prosenjit

Hello @lmndk24 ,
I hope you’re doing fine. I’m very sorry to hear that the issue is still not resolved. I apologize for the inconvenience.

Till our last inspection, you were using a Backdated version of the ElementsKit plugin. We always recommend using the updated version of the plugin and if the issue doesn’t get solved by updating the plugin, we recommend checking by clearing the caches properly.

I noticed that the minification is applied also on your site. If the issue with Iconbox still persists, then kindly clear the caches completely from your site and browser as well and if possible. keep the caching mechanism disabled for some time. If Server level caching, Object Caching is also enabled, then please disable them too. I hope it will help.

If that doesn’t help, then please share the System Info of your site so that we can recreate the same environment and help you to find a solution.

Best Regards,
Prosenjit

No thanks – There has been way too many problems with ElementKit. And the fact that you still says that nothing is wrong with the plugin (even after muliple reports, on different versions and servers, for months) does that I’m not interested in helping.