Icons are not displaying correctly. Showing as an empty box instead

  • Resolved peterrow

    (@peterrow)


    8 years, 2 months ago

    Hi,

    I am currently having issues with the icons, within the circles, displaying correctly.

    No matter which icon I set the announcement to have, it is displayed in the front-end/live preview as just a small empty square.

    This only seems to occur once I change the default. So if I create an announcement and do not change the icon from the default preset, there doesn’t seem to be an issue in displaying it, it’s only once I manually change the icon that it will not display and I then cannot revert it back.

    Any help is appreciated!

    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Code Parrots

    (@codeparrots)

    Hey @peterrow,

    Can you provide us with a link to your timeline so we can do some investigating? It sounds like either the font family isn’t being loaded properly, or your theme (or another plugin) is loading another font family and it is trying to assign that icon font family to the timeline icons.

    Thanks!

    Thread Starter peterrow

    (@peterrow)

    Hi,

    Yes, the following timeline is having issues – https://dev-www.justaccounts.com/ja-roadmap/already-available/

    Thanks,

    Plugin Contributor Code Parrots

    (@codeparrots)

    Hi @peterrow,

    I am having some issues loading your site. It looks like there are a few .js errors on the page:

    Uncaught ReferenceError: jQuery is not defined
    at jquery.prettyPhoto.min.js?ver=3.1.6:7
(anonymous) @ jquery.prettyPhoto.min.js?ver=3.1.6:7
video-lightbox.js?ver=3.1.6:1 Uncaught ReferenceError: jQuery is not defined
    at video-lightbox.js?ver=3.1.6:1
(anonymous) @ video-lightbox.js?ver=3.1.6:1
front.js?ver=1.2.37:86 Uncaught ReferenceError: jQuery is not defined
    at front.js?ver=1.2.37:86
(anonymous) @ front.js?ver=1.2.37:86
flipCard.js?ver=4.7:288 Uncaught ReferenceError: jQuery is not defined
    at flipCard.js?ver=4.7:288

    Are things loading on your end?

    Thread Starter peterrow

    (@peterrow)

    Hi,

    This is due to the site currently being hosted on our dev environment. Any only certain IP’s being white listed.

    Currently I cannot grant access to to this.

    I will look into this and if I am still having the same issue will update.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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