Icons not linking to apps in mobile

Hi @samhollis1 ,

Thank you for reaching out!

1. For WhatsApp, this plugin doesn’t have this feature unlocked. But the Premium version of this plugin has the option to let a visitor text a Whatsapp number via clicking the icon.
2. For Facebook, it normally should automatically navigate to the Facebook app on the device. But it may be related to the browser settings too. We will need to monitor the issue, but I see that the staging site link you provided doesn’t allow us to take a look. Would you be able to provide us a live environment for us to test it out on our end? You can use this service: https://tastewp.org. They are great for this type of endeavors! ??

@samhollis1 @efedinler1

Please do not offer or accept logins to the backend of the user’s sites, this is a forum guidelines violation.

https://www.ads-software.com/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability

Dear @moderator ,

The user wanted to provide us a frontend access, not backend. Their site’s content is shown only to their members; and for us to see the issue, we need a membership account on their site.

Could you kindly bring the deleted posts back, so that we can assist the user further?

Thank you for your help!