Viewing 14 replies - 1 through 14 (of 14 total)
  • socialdude

    (@socialdude)

    Could you please clear cache? By that, I mean…

    – The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1
    – Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now

    Thread Starter slate

    (@meanwood)

    We have LiteSpeedCache installed. Disabled it and tried with a fresh browser, still not working.

    socialdude

    (@socialdude)

    Ok it might be a confict with the theme. Could you please temporarily switch to a different theme, just to see if that fixes the issue?

    Thread Starter slate

    (@meanwood)

    We don’t have the possibility to change the theme, we use the official storefront one from woocommerce.

    socialdude

    (@socialdude)

    I mean not permanently – just for a minute.

    Thread Starter slate

    (@meanwood)

    How would that help, then we would know it is not compatible with the official Woocommerce storefront theme.

    socialdude

    (@socialdude)

    It helps us to narrow down what the issue is. Currently we don’t know if it’s a theme issue or not.

    Thread Starter slate

    (@meanwood)

    If we change it, will be lose any customizations we have done on the store front plugin?

    Thread Starter slate

    (@meanwood)

    *theme

    socialdude

    (@socialdude)

    That we don’t know – it’s better to ask the theme creators about that.

    Thread Starter slate

    (@meanwood)

    Yeah too much of a hustle for this..

    Plugin Contributor socialtech

    (@socialtech)

    Ok, maybe it works with https://www.ads-software.com/plugins/ultimate-social-media-plus/ (also free). Could you try this plugin instead?

    Thread Starter slate

    (@meanwood)

    Deactivated the other one, installed this one same result.

    Plugin Contributor socialtech

    (@socialtech)

    Ok, then the issue must be specific to your setup. You could also try to deactivate the other plugins one by one and see if that makes a difference.

Viewing 14 replies - 1 through 14 (of 14 total)
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