Icons splitting in half when zooming in or zooming out

  • Resolved arttua

    (@arttua)


    3 years, 8 months ago

    Hey there!
    I’m using WPBakery’s page builder and I’m using lots of different icons on my site , here’s all: Material Design, FontAwesome and Elegant. It seems like when zooming out on Safari or Chrome, the icons split in half such as the other half drops below the other. Is there any solutions for this? I’m using TheGem theme.
    Thanks alot!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi, @arttua

    Most likely this is controlled by your theme. Since you use a commercial theme (The Gem), please go to their official support channel. We feel they are best equipped to support their products.

    https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685/support

    Forum volunteers are not given access to commercial products, so we would not know why your commercial theme is not working properly. Commercial products are not supported in these forums.

    If you switch to a default theme (TwentyTwentyOne) and the problem still persists, then it might be the page builder or some other plugin. If you come to the conclusion (after disabling plugins and ruling out what plugin is causing the problem) that it’s WPBakery, then please contact them at https://support.wpbakery.com/ (that is also a commercial plugin we can’t support here).

    PS: If you want to make changes (disable plugins & change themes to identify the source of your problem) only for your eyes, without affecting normal visitors to your site, install Health Check Plugin

    1. Under Tools > Site Health, on the Troubleshooting tab, click on the Enable Troubleshooting Mode button to disable all plugins and change the theme to a default one (just for yourself, while you’re still logged in).

    2. Then, by using the options displayed at /wp-admin, you can turn on/off plugins and themes, one at the time and check what plugin is the cause of your problem.

    3. Don’t forget to Disable Troubleshooting Mode when you’re done.

    See https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/ for more information.

    Kind regards!

    Thread Starter arttua

    (@arttua)

    Thank you so much! I found the solution, it is a problem with the theme.

    Hi arttua

    I am using the Gem also and have the same issues with icons splitting.

    Would you be so kind as to post your resolution.
    Thanks
    flog15

    Thread Starter arttua

    (@arttua)

    Well this is not a proper “fix” or anything but what I did was I just changed the pagebuilder from WPBakery to Elementor. Also on WPBakery I tried Font Awesome 5 Icon library and that helped, I just wanted more throughout solution and was going to change the builder anyways.

    Hope this helps!
    Good luck ??

Viewing 4 replies - 1 through 4 (of 4 total)
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