• Resolved duts2020

    (@duts2020)


    Hello everyone,

    In my case the icons are still not displayed correctly even with the release of the latest version 5.2.2.

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  • Plugin Support dizzyatinnocraft

    (@dizzyatinnocraft)

    @duts2020 The icons are in the release at https://www.ads-software.com/plugins/matomo/, you can download it and check for yourself if you’d like. If you don’t see the icons, either the install didn’t go as planned, or the old broken files are cached somewhere. I would check on your server whether the icons on the filesystem are correct by downloading and opening one. If they are, then try restarting your webserver (if that’s possible for you), clearing your browser cache, or if none of those work, contacting your hosting provider with a URL to an icon, saying it’s not displaying what was saved on the filesystem.

    I had the same problem….
    I did a fresh installation of the plugin by first removing it completely.
    Deleting of the cache of the browser was also needed. …the icons became visisble.
    Be careful with removing the plugin because the standard setting is to remove also all the data …You can change this in the settings –> tab advanced

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