• Installed a new WP site using version 5.4 directly downloaded from www.ads-software.com.
    Did the usual upload and setup. No errors during the install. A 5 days later an error has popped up and I have seen it before on my other sites days after a fresh install and now curious. Here is the error_log info:

    [04-Apr-2020 11:31:51] PHP Fatal error: Uncaught Error: Class ‘getid3_handler’ not found in /home/domain.com/wp-includes/ID3/module.audio.ac3.php:18
    Stack trace:
    #0 {main}
    thrown in /home/domain.com/wp-includes/ID3/module.audio.ac3.php on line 18

    The line it references in the file listed is:
    class getid3_ac3 extends getid3_handler

    I only have images on my site and use no other media types, I guess you can include the slider, but it is only tech and images as well.

    Here is a live browsable WordPress file source to view the WordPress files shown in the error and in the folder: https://wpseek.com/source/wp/latest/nav.html?wp-includes/ID3/getid3.php.source.html

    From just a quick review, the error shows it was looking for “Class ‘getid3_handler'”, but on line 18 of the file listed which is the class line, it lists “class getid3_ac3” so it seems to be true, thoughts? On this site it took about 5 days after the new install before the error popped up and since it shows up on all my sites I am now curious whats happening since I was using fresh 5.3.4 files I figured it would be resolved if it was an WP issue in 5.4 so now that it is happening in the new 5.4 I want to figure out if it’s just a glitch error or possibly a plugin causing the glitch. During some research I come acroess people with the WP Smush plugin that have gotten this error as well, but I don’t use that plugin, I use Imagify and all plugins, themes, were installed during the initial install and nothing has been added or modified since the initial setup. Thanks for any help in advance! Appreciate it! Cheers!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Zee

    (@laserjobs)

    This has been going on awhile, not sure why it has not been fixed.

    Now I am getting this error on my site’s error log continuously. Wasn’t there anything like this before the last WP update.

    [14-May-2020 22:24:29 America/New_York] PHP Fatal error:  Uncaught Error: Class 'getid3_handler' not found in /shadnanm.com/wp-includes/ID3/module.audio.ac3.php:18
    Stack trace:
    #0 {main}
      thrown in /shadnanm.com/wp-includes/ID3/module.audio.ac3.php on line 18

    I am not using wp-smush or any image related plugin at all.

    Where are you hosting your website and what theme are you using? I’m on Pantheon hosting using the Divi was having a similar issue.

    • This reply was modified 4 years, 6 months ago by ab75173.

    we have found same issue on pantheon live environment any solution for resolve this issue.

    Below is error:
    Uncaught Error: Class ‘getid3_handler’ not found in /code/wp-includes/ID3/module.audio.ac3.php:18 Stack trace: #0 {main} thrown

    file name :
    wp-includes/ID3/module.audio.ac3.php:18

    @ketanumretiya030 @ab75173 I don’t think the problem comes from Pantheon Hosting. I am using 3 different hosting platform. My personal site is on dreamhost another is on hostgator and an ecommerce on aws. Didn’t get anything on aws hosted site yet but got the same error on both dreamhost & hostgator.

    @ketanumretiya030 @shadnanm Keeping this post alive. I’m seeing this error, among others, using Divi in a Pantheon environment.

    @shadnanm I want to agree with you. I’m not sure this is a Pantheon issue, but I am struggling to pinpoint to real problem outside of Pantheon or Divi.

    Currently getting the error in conjunction with the following:

    Uncaught Error: Call to undefined function _deprecated_file() in …/code/wp-includes/rss-functions.php:9 Stack trace: #0 {main} thrown

    Uncaught Error: Call to undefined function get_header() in …/code/wp-content/themes/Divi/index.php:1 Stack trace: #0 {main} thrown

    The get_header() error was an easy fix by adding

    if (!defined('ABSPATH')) exit; to index.php in my child-theme.

    Has anyone gained anymore insight on this? My site has been a lot buggier in the last month as well, so I feels like something is amiss and possibly getting worse.

    Same error here on linuxserver nginx/php docker container when using EWWW Image Optimizer.

    It actually crashed MariaDB and required an InnoDB database recovery.

    i have the same issue any solution?

    I am getting the ‘ID3’ error on all my sites. It sounds like this issue has been reported in the past and “resolved”, but I don’t see this to be the case in WordPress v5.5.

    Discussion: https://core.trac.www.ads-software.com/ticket/49499
    Ticket: https://core.trac.www.ads-software.com/changeset/48278

    I’ve also tried using their official htaccess guide to try to block access to /wp-includes/ID3/module.audio.ac3.php and tried someone else’s tweak but no success:

    https://www.ads-software.com/support/topic/official-htaccess-rules-not-working-to-block-wp-includes/

Viewing 10 replies - 1 through 10 (of 10 total)
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