Ideal does not show bank lists

  • Resolved jos62

    (@jos62)


    3 weeks ago

    Hi, I am having trouble on a webshop: https://www.fire-art.eu when a customer wants to pay there is no list of banks showing.
    I have updated all plug-ins and WordPress I run the General Press. Also if I choose a standard theme is does not work.
    Please help. Thans in advance!
    Jos

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @jos62

    This is related to a recent update in iDeal 2.0, which removed the bank issuer list from the WooCommerce checkout page. Now, when customers select iDeal as their payment method, they will be redirected to a hosted page from Mollie/iDeal to choose their bank.

    If you see a description that mentions choosing a bank, you can follow these steps to remove that:

    1. Go to?WooCommerce > Settings > Payments.
    2. Find?Mollie – iDeal?and click on?Manage.
    3. Remove the description that mentions choosing a bank.
    4. Click?Save.

    This should prevent any confusion and ensure the checkout process is smoother for your customers.

    Let me know if there’s anything else I can help with!

    Regards,
    Femi

    Thread Starter jos62

    (@jos62)

    Hi Femi,
    I did what you writed, but the message Choose a bank still shows. I tried to clear the cache and flushed the DNS. It still shows. I use no caching plug-in. Please help, what could be the issue?

    Plugin Support Femi

    (@femiyb)

    Hi @jos62

    This should work, could you please check if the option is actually saved when you click “Save Changes” on the Mollie – iDEAL page. You could also change the text to confirm that the changes are applied.

    Regards,
    Femi.

    Thread Starter jos62

    (@jos62)

    Hi I changed the text. When I go to pay and fill in my adres the text comes up. Then I come in a window were I can choose the bank.

    Thanks Femi!

Viewing 4 replies - 1 through 4 (of 4 total)
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