Identical related items after upgrade

  • Resolved zmzdtc888

    (@zmzdtc888)


    1 week, 6 days ago

    Hi. After upgraded to 1.7 all of my items display the same related item (the number doesnt match the setting either). Roll back to 1.6 solve the issue. I am running the lasted Woo/WP with Elementor and Konte theme. Thanks in advance.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @zmzdtc888,

    Thank you for reaching out.

    We would like to investigate this issue further to determine the cause of related products displaying incorrectly after the update.

    Could you please share your?WooCommerce System Status Report (WooCommerce > Status > Get System Report)??This will help us check for any potential conflicts or settings affecting the plugin behavior.

    You can securely share these details via our?support portal.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?@zmzdtc888,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    You may create a new thread if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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