• Resolved wpcork

    (@wpcork)


    Hello,

    I’ve taken over a website for a client and the installed version of Updraft is set to back up to a Dropbox account. Before making any decision about moving the backups to a different Dropbox account, I’m trying to find the current backup location.
    Is it possible to identify the Dropbox account from within the website or the website database?

    Thanks in advance,
    Donal

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support vupdraft

    (@vupdraft)

    If you search your log, you should be able to find the account owner.

    Thread Starter wpcork

    (@wpcork)

    Hi Vupdraft,

    I’ve looked at the Updraft backup log file and it doesn’t identify the Dropbox account being used. Below is an extract of the log file where Dropbox is mentioned (I’ve removed session ID’s etc, where necessary…

    0010.722 (0) Beginning dispatch of backup to remote (dropbox) (instance identifier random-text-identifier-replaced-with-this-text)
    
    0010.723 (0) Dropbox: begin cloud upload (using API version 2 with OAuth v2 token)
    
    0010.734 (0) Dropbox: access gained; setting chunk size to: 1024 KB
    
    0011.078 (0) Dropbox: quota usage: used=379402.1 MB, total=2101248 MB, available=1721845.9 MB
    
    0011.081 (0) Dropbox: Attempt to upload: backup_2023-09-30-1458_ text-identifier-replaced-with-this-text -plugins.zip to: backup_2023-09-30-1458_sheelaghbroderickcom_65a0b8471a6d-plugins.zip
    
    0011.891 (0) Dropbox chunked upload: 2.1 % uploaded (pid_upload_session:ABIG- random-text-identifier-replaced-with-this-text, 1048576, 6144 KB)
    
    0014.131 (0) Dropbox chunked upload: 14.8 % uploaded (pid_upload_session: ABIG- random-text-identifier-replaced-with-this-text, 7340032, 10240 KB)
    
    0016.178 (0) Dropbox chunked upload: 35.9 % uploaded (pid_upload_session: ABIG- random-text-identifier-replaced-with-this-text, 17825792, 10240 KB)
    
    0018.314 (0) Dropbox chunked upload: 57 % uploaded (pid_upload_session: ABIG- random-text-identifier-replaced-with-this-text, 28311552, 10240 KB)
    
    0026.229 (0) Recording as successfully uploaded: backup_2023-09-30-1458_ text-identifier-replaced-with-this-text -plugins.zip
    
    0026.254 (0) Deleting local file: backup_2023-09-30-1458_ text-identifier-replaced-with-this-text -plugins.zip: OK
    
    0026.256 (0) Dropbox: File upload success (backup_2023-09-30-1458_ text-identifier-replaced-with-this-text -plugins.zip): 48506 KB in 15s (3196 KB/s)
    • This reply was modified 1 year, 1 month ago by wpcork.
    Plugin Support vupdraft

    (@vupdraft)

    If you goto the Settings tab, in the Dropbox settings you should be able to see the account owners name.

    Thread Starter wpcork

    (@wpcork)

    Hi vupdraft,

    I can see the Dropbox account owners name there. It doesn’t give me the associated email address, but it’s great that I now have a person to contact about the Dropbox account.



    Thanks for your help, it’s greatly appreciated,
    Donal

    • This reply was modified 1 year, 1 month ago by wpcork. Reason: Marking as resolved
Viewing 4 replies - 1 through 4 (of 4 total)
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