IE errors

Users sent this error when trying to access our site:

Here is the PC event log error entry for the IE shutdown. I expected more information here:

The description for Event ID ( 1000 ) in Source ( Microsoft Internet Explorer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: iexplore.exe, 6.0.2800.1106, mshtml.dll, 6.0.2800.1589, 001ad2c0.