• Resolved crowedge

    (@crowedge)


    SVG graphics load correctly in IE11. I’m having a problem with IE11 crashing when you refresh the page and the advanced mode is activated.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Benbodhi

    (@benbodhi)

    Hey @crowedge,

    People still use IE? ??
    Thanks for letting me know, I’ll take a look as soon as possible.

    To clarify, you can’t load the SVG Support settings page once you activate and save setting advanced mode?

    Thread Starter crowedge

    (@crowedge)

    Thanks for the quick response. Correct, after I activate the advanced mode, any IE11 page with an svg graphic crashes the whole browser.

    Plugin Author Benbodhi

    (@benbodhi)

    Oh, so it’s front end pages with SVG files on them that crash when in advanced mode…

    Can you please try deactivating all other plugins and reverting to a default WP theme and then test please? (Best if you have a staging site for this).

    Thread Starter crowedge

    (@crowedge)

    Yes it only seems to happen when there’s multiple svg graphics on the same page and using the default svg class.

    I tested it with a default theme and no other plugins active.

    Plugin Author Benbodhi

    (@benbodhi)

    Do you need all the SVG files inlined?
    If you just want to use SVG files as images, you don’t need to add the class to them, simply use them like any other image. Adding the class is so the img tag is swapped with the actual SVG code which is unnecessary unless you need to animate it or something like that.

    Thread Starter crowedge

    (@crowedge)

    For some reason using the class is the only way I can get the svg to display correcting. I’m using custom fonts inside the svg graphics.

    Plugin Author Benbodhi

    (@benbodhi)

    Hmmmm, that might be the whole issue…
    Do you have a link I can look at?
    I’m not around a computer at the moment but will look asap.

    Thread Starter crowedge

    (@crowedge)

    Thanks again for the great support and plugin!

    https://aecomviz.com/brochure/test/

    If you open this link on IE11 and hit refresh, it should crash.

    Plugin Author Benbodhi

    (@benbodhi)

    My pleasure ??

    I had a quick look on my phone and it doesn’t crash but obviously I’m not using IE on my phone.

    I will run a test as soon as I can and let you know.

    Cheers

    Plugin Author Benbodhi

    (@benbodhi)

    Hi @crowedge,

    I added some code so IE11 plays nice. This should be fixed in version 2.3.7 so I will mark as resolved.

    Please let me know if you still have issues after the update.

    Cheers
    Ben

Viewing 10 replies - 1 through 10 (of 10 total)
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