IE11: Job Description field contents only visible in Text View

Hi! Can you show me some screenshots of what you mean? You can upload them to your site’s media library, or an image hosting service, and then leave the links here in a reply. Thanks!

Thanks. Not sure how helpful the visual will be.

https://belgrave.egnyte.com/dl/utzH3lTRid: Screenshot 1 shows the “Text” tab with actual text in it within the job listing.

https://belgrave.egnyte.com/dl/emBM7pQZP8: Screenshot 2 shows what you see when you click on the “Visual” tab. Coincidentally, when you return to the “Text” tab, you are no longer able to view the text.

Hope this helps!

What version of WPJM are you running? Also, are you using the Classic Editor plugin, or something similar? Lastly, do you see any javascript errors on the page in your console?

https://en.support.wordpress.com/browser-issues/advanced-browser-troubleshooting/#javascript-errors

Thanks for your help.

Version: 1.32.0
Classic Editor: 1.3 (though this was added after the issue started and has not had an effect on the behavior)
No javascript errors on the page

Any other thoughts?

Hi!

I’m sorry for the delay in replying, I missed your last reply.

Do you still have the same problem now? If so, my next suggestion would be to turn off all non-WPJM plugins and switch to a default theme to see if the issue persists. If the issue goes away, then you know that either the theme or another plugin is at fault, and you can turn them back on one by one until you find the culprit. You might want to set a up staging site to try this. Many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:

https://www.ads-software.com/plugins/wp-staging/
https://www.ads-software.com/plugins/duplicator/

Give that a shot and tell me what you get!

I’m marking this thread as Resolved as it’s been more than a month since the last reply. If you still need help, please do reply again and mark the thread as Unresolved!