IE11 Page Cannot Be Displayed

  • Is there a known issue with WordPress sites returning ‘Page cannot be displayed’ when trying to view them in Internet Explorer 11 on Windows 8.1?

    Is there a fix for this?

    There doesn’t seem to be an issue with non-WordPress sites.

Viewing 7 replies - 1 through 7 (of 7 total)

  • There is no known issue with that. If you’re having an issue with a specific page being viewed in IE11 on Windows 8.1, please post the URL here. Thank you.

    Thread Starter KMWitt

    (@kmwitt)

    The pages it occurs on are random.

    The sites it happens on are:
    https://www.forteachersforstudents.com.au/site/
    https://www.myteachershop.com.au
    https://www.organicschools.com.au/

    I did not once receive a “Page cannot be displayed” error when browsing those sites using IE11.

    If the issue is random and inconsistent, it’s going to be difficult to reproduce and resolve. There is no problem in general though, displaying a WordPress site in IE11.

    I would recommend checking the server access and error logs to see if there is some error being logged, like a connection timeout, when an IE11 browser tries to load a page.

    Maybe there are some conditional scripts or styles being loaded just for IE11?

    Thread Starter KMWitt

    (@kmwitt)

    Are you using IE11 on Windows 8.1?

    The issue is consistent in that it always occurs on those sites, but random on when and which page it will occur on.

    I couldn’t see anything strange in the access log. The error log showed multiples of the following errors from different IP addresses:

    • Premature end of script headers: php-cgi
    • client denied by server configuration:
    • File does not exist: – most of these appear to be attempts to access wp-login.php at a location it doesn’t exist.

    While the conditional tests are in the code, I’m not loading anything specific for IE11.

    Please:

    A) Please define the browser in use. Are you using the Desktop Version or the App?
    B) Please additionally define the OS in use. Are you using Windows RT?

    Chris, are you noting here that you have performed a full suite of tests on such devices?

    Thread Starter KMWitt

    (@kmwitt)

    A) IE 11.0.9600.17351 Desktop
    B) Windows 8.1 Pro

    What makes this issue hard to track down is that (most of the time) if you refresh the page one or more times, the page will eventually display.

    Thread Starter KMWitt

    (@kmwitt)

    We think we can rule out the web hosts as the sites are on different ISPs.

    Also, we are behind Windows Small Business Server 2011 but we can’t see anything that might be interfering.

Viewing 7 replies - 1 through 7 (of 7 total)
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