If a product is discontinued, do the reviews remain?

  • Resolved bradspencer

    (@bradspencer)


    4 months, 2 weeks ago

    Presently, the plugin I am using deletes the customer reviews of any product. It is highly annoying, because a plugin shouldn’t make the judgement of whether I do or don’t deserve to share a customer review.

    I hope WooCommerce Cart Abandonment Recovery is not the same as CusRev.com…

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @bradspencer,

    The cart abandonment recovery plugin works on top of WooCommerce to capture abandoned orders and send recovery emails. It does not handle reviews.

    Please share any issues you are facing so that we can understand the problem and provide an accurate solution.

    Looking forward to hearing from you.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @bradspencer,

    We haven’t received a response from you for some time now. Based on the elapsed time and considering that you may have found a solution by now, I’m going to mark this thread as resolved.

    However, please feel free to start a new thread if you have any further questions or require additional assistance in the future.

    We’re here to help whenever you’re ready to continue.

    Thank you for your understanding and cooperation.

Viewing 2 replies - 1 through 2 (of 2 total)
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