if a user is already enrolled in a course, will they be enrolled again?

  • Resolved samcysqd

    (@samcysqd)


    1 year, 6 months ago

    Hi, I looked in your documentation and couldn’t find any mention of this:

    I have a single purchase option and a subscription option. Some users do single and then subscription and some users go straight to the subscription. Both would enroll the user in the same course.

    If a user is already enrolled in a course, will they be enrolled again?

    Similarly, if an event already exists on Google calendar, will it be created again?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ruben Garcia

    (@rubengc)

    Hi @samcysqd

    I would be more than happy to assist you today.

    For both cases, yes, if user is enrolled in a course will get enrolled again and for Google Calendars the same event will be created again.

    Hope it helps!

    Thread Starter samcysqd

    (@samcysqd)

    Wouldn’t it make more sense for the user to not be enrolled again if they’re already enrolled? I haven’t had time to test it but if tutor lms lets it go through (re-enrolls) and it resets everything for the student, that would be bad.

    Plugin Author Dioni Sánchez

    (@dioni00)

    Hi @samcysqd

    You can limit the automation to only occur once per user, that way the user will only be enrolled in a course once. Anyway, the user’s progress would not be reset.

    Best regards.

    Thread Starter samcysqd

    (@samcysqd)

    Thanks for the reply.

    I know I can limit the automation to only occur once; I’ve already got that set. But I have two automations where the action is the same. The trigger for each is different.

    Is there a way to do “this trigger” or “this trigger” in the same automation? Or is that not possible right now?

    Plugin Author Dioni Sánchez

    (@dioni00)

    Hi @samcysqd

    You can use a filter so that the action is not fired. Depending on the action you have configured, you can find a filter that meets your needs. For example, if the action is “Enroll in a course” from LearnDash, you can use the filter “User is not enrolled in a course” so that the action will be launched if he is not enrolled, if he is, the action will not be launched.

    Best regards.

    Thread Starter samcysqd

    (@samcysqd)

    Thanks! I’ll check it out.

Viewing 6 replies - 1 through 6 (of 6 total)
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