If activated, the whole website is not accessible

  • Resolved rogercohen

    (@rogercohen)


    8 years, 2 months ago

    I installed the plugin. If I activate it, the whole website is not accessible. I deactivate it and it comes back to life. I’d love to be able to use this plugin though. Could you please solve it?

    Thanks

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  • Plugin Author Ryan Parent

    (@vidrack)

    Hey Roger,

    We had a bug in our last version that caused this issue on a small number of websites. We have resolved it and it should work fine using the current version of our video recorder plugin.

    Greetings, We love the plugin! We just updated to the latest version (Version 1.8.5 ) and we’re running into a similar issue where the entire site will not load past the <title> tag. The previous version was running well! We didn’t get any errors in our logs but wanted to share that the issue. We’ll try reverting back to a previous version of the plugin, we’ve currently disabled the plugin.

    Thank you for your hard work and excellent support.
    Best

Viewing 2 replies - 1 through 2 (of 2 total)
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