• danielmosqueda100395

    (@danielmosqueda100395)


    Hi
    
    I need to make conditions in the email template that goes to the administrator.
    
    I have 2 custom fields, but I would like to print in the mail the value of one of them depending on what a user enters.
    
    I have tried to make them with these 2 options and none of them have solved my problem:
    
    Op. 1: {% if ufield_24="1970-01-01" %} {ufield_35} {% else %} {ufield_24} {% endif %}
    
    Op. 2: {$ if ufield_24="1970-01-01" $} {ufield_35} {$ else $} {ufield_24} {$ endif $}
    
    When making these conditions it is because if you send the empty date fields it sends the date as "1970-01-01".
    
    Is there any other way to show the empty date field when the user does not type in any date field?
    
    Or how can I make the IF conditions in the mail template?
    
    I look forward to your comments
    
    Regards
Viewing 1 replies (of 1 total)
  • Plugin Author JoomSky

    (@rabilal)

    Hi,

    Email Templates does not offer conditions/code etc.

    Anyhow it support action hooks.

    You can write your own code

    jsst-beforeemailticketcreate

    jsst-beforeemailticketreply

    Parameters ($recevierEmail, $subject, $body, $senderEmail)

Viewing 1 replies (of 1 total)
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