• Resolved neochrome

    (@neochrome)


    Hi, for some reason the plugin wasn’t working before with the custom numbering but after we recently updated the plugin to the newest version, the new numbering sequence kicked in again.

    If we de-activate the plugin, would we lose the current numbering sequence or will WooCommerce just keep incrementing +1 itself based on the most recent order?

    2nd question. Our orders jumped to 600,000 from 450,000 when the plugin was updated yesterday. If we set the order numbers back to 450,000, in the future will WooCommerce detect that 600,xxx was used before and then skip those order numbers?

    • This topic was modified 1 year, 3 months ago by neochrome.
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  • Plugin Support jlareauxskyverge

    (@jlareauxskyverge)

    Hi there!

    Thank you so much for using our Sequential Order Numbers plugin. I’d be happy to help answer your questions about it!

    If we de-activate the plugin, would we lose the current numbering sequence or will WooCommerce just keep incrementing +1 itself based on the most recent order?

    If you deactivate the plugin, WooCommerce will begin using the post ID of the order as the order number.

    If we set the order numbers back to 450,000, in the future will WooCommerce detect that 600,xxx was used before and then skip those order numbers?

    If we set the order numbers back to 450,000 or any number lower than the current order ID, the numbers will not reset. If the current order number is 600,101, the next order will be 600,102.

    Do you have any more questions I can help with?

    Thank you!

    Plugin Support jessicaskyverge

    (@jessicaskyverge)

    Hey @neochrome

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Thanks,
    Jessica ??

Viewing 2 replies - 1 through 2 (of 2 total)
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