If I don’t get support with my video upload, I’m going to request a refund.

  • Resolved laurareturner

    (@laurareturner)


    1 month, 1 week ago

    All pointers on your support site lead to the forums, which is not helping me in the least. Your bot is also not helping. How can I speak to someone directly? If this is not possible, I’m going to request a refund.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @laurareturner,

    I spotted one of your message in the forums saying that you can’t upload VideoPress videos, is that correct?

    If so, could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread. Thanks!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hey @laurareturner,

    I see one of our team have already replied to you here.

    I close this thread to avoid duplications.

Viewing 2 replies - 1 through 2 (of 2 total)
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