If it's broken, say it's broken

  • Resolved Jeff Cohan

    (@jdcohan)


    10 years, 7 months ago

    At this writing, at least five of us are having the same problem (“Scan terminated with error: Invaid response from Wordfence servers.”)

    I suggest others who have this problem flag the plugin as BROKEN on the main page. (I just did.) Otherwise, people who come here to get the plugin and don’t visit the support forum will think all is well. Which it obviously isn’t.

    Just saying.

    https://www.ads-software.com/plugins/wordfence/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Wordfence Security

    (@mmaunder)

    Issue is now resolved.

    We had a temporary outage on one of our servers which affected the ability for some customers to perform scheduled and manual scans. The server in question has now been brought back online and scanning is available. During this time all other functions that Wordfence provides on your site continued uninterrupted. The service that we experienced a problem with was the ability to verify the integrity of your files on your site which is a part of the scan function of Wordfence.

    We’re investigating this internally and will take steps to ensure the service continues without interruption in future.

    My apologies for any inconvenience.

    Regards,

    Mark.

    Plugin Author Wordfence Security

    (@mmaunder)

    If you flagged us broken, please undo that because the issue is now fixed.

    Thanks,

    Mark.

    Thread Starter Jeff Cohan

    (@jdcohan)

    Thanks, Wordfence. It’s now working, and I have indicated as such in the Working/Not Working box.

    Plugin Author Wordfence Security

    (@mmaunder)

    Thank you.

    Regards,

    Mark.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘If it's broken, say it's broken’ is closed to new replies.