If no file is uploaded disable cart button & deleting error

  • Resolved lumipics

    (@lumipics)


    1 year ago

    The plugin looks very promising. Unfortunately, there are two small things that prevent me from using it:

    1. One bug: When I upload a file, add it to the shopping cart and return to the page, the delete function no longer works and I have to reload the page. It may be due to the side cart plugin.
    2. For me it is necessary that a product can only be added to the shopping cart once a file has been uploaded. Unfortunately, I cannot currently prevent the user from ordering something with this plugin.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hello @lumipics,

    Thank you for taking the time to post on the support forum, and we apologize if our plugin isn’t functioning as expected on your end.

    For this issue “For me it is necessary that a product can only be added to the shopping cart once a file has been uploaded. Unfortunately, I cannot currently prevent the user from ordering something with this plugin.“

    This is how our plugin was developed it can only be added to the cart once the file upload is completed, the add-to-cart button is disabled once the upload is still in progress.

    I’d like to know the link of your site so I can investigate and replicate in my end?

    Lastly, can you also provide a video about the issue so it’s easier for me to follow?

    Glen

    Thread Starter lumipics

    (@lumipics)

    Hi Glen, thanks for your quick reply.
    During the upload it is not possible to click the shopping cart button. BUT before that it is possible to click the button even though no file has been uploaded yet. I am uploading screenshots of the view.

    In one screenshot I also show the bug where the file is not being deleted.

    Here are the screenshots: https://drive.google.com/drive/folders/16vv6zPiUHdsr_XzMp0MdzyMV9UIguIY7?usp=sharing

    • This reply was modified 1 year ago by lumipics.
    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    It looks like it’s conflict with theme or another plugin.

    Our current functionality is, when the user click the add to cart button (if upload is set to required) it should display a “File upload is required” error message then the product will not added to cart unless the user upload a file.

    In your case the error is showing on mini cart but the product added to the cart.

    Please provide a link to your site.

    Thread Starter lumipics

    (@lumipics)

    The website is https://www.lumipics.de.

    This is the side cart plugin: https://de.www.ads-software.com/plugins/side-cart-woocommerce/

    • This reply was modified 1 year ago by lumipics.
    • This reply was modified 1 year ago by lumipics.
    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Thanks, @lumipics! I can confirm that there’s a conflict with the Side Cart plugin. I’ll work on a compatibility or solution and hopefully include it in my next release.

Viewing 5 replies - 1 through 5 (of 5 total)
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