If provider is not selected in the calendar, then the appointment is still shown

  • Hi,

    We have discussed this problem in email, but I thought it is important that others can see the problem as well.
    If you have multiple services for one provider, and you do not select the provider, then the appointment is booked without provider.
    This causes the following:
    1. Double bookings
    2. Calendar is not maintained properly as the timeslot is still available

    When you select the timeslot in the full calendar, then afterwards the provider is set in the block on the right. But obviously it is not taken over into the record that is saved!

Viewing 1 replies (of 1 total)
  • Thread Starter Peter Smits

    (@psmits1567)

    Hi,

    some more detailed info about this issue.
    1. Select a timeslot
    2. Confirm the time
    3. Enter credentials
    4. Provider is removed

    Second example
    1. select provider
    2. Select timeslot
    3. Enter credentials
    4. Provider is removed

    To do it properly you first need to fill in the credentials
    Then select the timeslot
    The form for credentials clears the form for the appointment

Viewing 1 replies (of 1 total)
  • The topic ‘If provider is not selected in the calendar, then the appointment is still shown’ is closed to new replies.