• Resolved guenther999

    (@guenther999)


    Hlelo,

    either I misunderstood something or I have a problem.

    I was of th opinion that a GDPR-compliant display of youtube videos and google maps is possible with the plugin.

    I have both as an oframe on the page and these are also recognized ty the plugin, but even if the marketing cookies are accepted, the video or google mpas is not loaded, the preview image remains. If I deactivate the preview image, it doesn′t appear at all.

    best regard.

    Günther

    • This topic was modified 1 year, 9 months ago by guenther999.
    • This topic was modified 1 year, 9 months ago by guenther999.
    • This topic was modified 1 year, 9 months ago by guenther999.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @guenther999,

    I see Divi. Are the videos set in a video block by Divi, or with the iFrame HTML?

    If the latter could you post the HTML, so we can try to reproduce this? Please let us know which theme you’re using as well, so we can quickly get to the problem.

    Thanks, regards Aert

    Thread Starter guenther999

    (@guenther999)

    Thank you for your fast respons

    Theme: DiviVersion: 4.19.5

    The Video above is set in a video block by divi with a link

    I a created a second below and this is an iframe

    regards Günther

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @guenther999,

    I’ve created a test environment with the same Divi and Complianz versions and recreated the page (a Divi Video embed block and one iFrame in a code block), and it works correctly here: https://ue-buffalo-wiha.instawp.xyz/videos/

    Are there any caching/optimization plugins involved that might be related? If we can find the difference with your set-up, that should point us towards the cause of the behavior.

    Kind regards, Jarno

    Thread Starter guenther999

    (@guenther999)

    Hi,

    thats it. I have WP Rocket on the side but i exempted the pages from caching I didn′t think it was the caching.

    But If I deactivate WP Rocket erverythink works. If I deativate complianz everythink works.

    But now I found the solution to the problem, If LazyLoad is activated for iframes and video in WP Rocket, the problem occurs.

    So just deactivate and everythink works.

    Many, many thanks for your quick help

    best regard, Günther

    • This reply was modified 1 year, 9 months ago by guenther999.
Viewing 4 replies - 1 through 4 (of 4 total)
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