iframes dont work

  • Resolved djsieff

    (@djsieff)


    7 months, 3 weeks ago

    Older versions before the update where it changed the tabs to be in the product data section, allowed iframes to happen ie like Soundcloud, this version hides iframes or does not even save them when I press update. Youtube embed does not work either. please fix this issue asap, I’ve lost a lot upon update.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter djsieff

    (@djsieff)

    Actually an external links don’t work or probably any url code does not work just disappears after updated the page, this needs to be fixed urgently

    Plugin Author Amir Arabnezhad

    (@amirition)

    Hi @djsieff,

    Thank you for reporting this. We have fixed this issue in the plugin and it will be included in the next update. In the meantime, please feel free to contact us via the support center so we can send you a temporary fix for this.

    JAVA Script and links stopped working for me too. Strangely it doesn’t work only for the newly added products.
    Thanks in advance if you solve the problem quickly.

    Plugin Support Barn2 Plugin Support

    (@barn2pluginsupport)

    Hi, @georgievlg.

    I’m sorry to hear you’re also having difficulty with external links, as well as JS not working in the custom tabs for newly-added products on your website. Thanks for letting us know so we can help.

    As mentioned by my colleague Amir, we are aware of this issue, and a fix will be included in the next release. Thank you for telling us about this, and I’m very sorry for the inconvenience.

    In the meantime, we can provide you with a hotfix version of the plugin, which includes a fix for the issue you reported experiencing – just get in touch via our Support Center.

    Please let me know if there’s anything else that we may assist you with.

    Best regards,
    Edge

    Plugin Author Amir Arabnezhad

    (@amirition)

    Hi @djsieff ,

    This issue has been fixed in the version 2.1.4 of the plugin. Please update your plugin to the latest version and let us know if you see any issues.

    Plugin Support Barn2 Plugin Support

    (@barn2pluginsupport)

    Hi, @georgievlg.

    Thank you for your patience. We have released version 2.1.4, which includes a fix for the issue that you reported experiencing.

    Please could you update the plugin to this version on your website, and confirm whether it resolves the issue.

    After updating the plugin, I also recommend that you clear/delete/empty all/any caching that might be active;

    • On your site (i.e. via a caching plugin),
    • Its server (i.e. via a server-based caching service such as Cloudflare),
    • And your browser (you can also review the issue via an incognito/private browser window that’s not cached – or use a different browser as an alternative; i.e. if you usually use Chrome to browse your site, then use Edge or Opera).

    Many thanks! I look forward to hearing from you.

    Best regards,
    Edge

Viewing 6 replies - 1 through 6 (of 6 total)
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