• Reviews are always enlightening! From the get go I am probably one of the most inept technically challenged headaches a developer could hope to deal with, especially from a support point of view.

    We looked for a while at all the options available, and considered using the free plugin as a means of gauging whether IgnitionDeck would be a suitable partner and provider for what we wanted to accomplish in the crowd-funding arena. In 2013 we took the plunge and purchased IgnitionDeck Enterprise, we used the 500 Framework theme and had a third party developer create a Child theme.

    I knew where we wanted to take our business model, and to that end, spent many nights and weekends in solitude scouring through the forum, posting questions and at times adding emotion to no less than 67 topics and 286 replies – that’s part of my inept skills at work right there.

    One quality that continues to stand out for us, is that the IgnitionDeck community is always at the ready to help, offer advice and to share ideas, tips and tricks toward solving some of the complex posts asking for help.

    We knew what we were getting into, and for the commitment and investment we have made, cannot fault IgnitionDeck, try as we may, if truth be told, 98% of the issues that have been a source of frustration are incumbent on us as a whole for our lack of understanding, having practically no knowledge of coding, CSS, PHP, FTP, cPanel etc., let alone sitting in the driver seat of a WordPress Dashboard trying to figure out what’s going on – add to that list setting up Stripe, PayPal, and every other “bell and whistle” – the patience and long suffering that the IgnitionDeck team have endured on my part far surpasses any reasonable sanity. We did not and still don’t have the luxury of a full team to market, develop and scale our platform, however, IgnitionDeck is doing exactly what we want it to do, and along with Nathan, Shawn and the rest of the team – continue to provide support that in our books is second to none, taking the time to relentlessly explain even the most basic fundamentals for a novice hacker like me, is a testament to a job well done.

    Several months will go by where there is absolutely no need for me to reach out to support for assistance, because someone in our community on the forum will have come across the same issue, and shared their tribal knowledge and: presto we make an adjustment, and keep on trucking.

    Speaking of “bang for your buck” and looking back to when we first launched our model on the back of IgnitionDeck, I couldn’t have wished for a better partnership with a team that is available, understands who we are, what our objective is, and continually strives to deliver product, service and support that is second to none.

    Our success today and continued growth is as a result of the relationship that has been forged over time with a team of dedicated, innovative and forward thinking folks at IgnitionDeck.

    If you’ve made it this far in my review, we’d love for you to visit with us, and either start your own community crowdfunding campaign or support one of the causes that will be blessed by your willingness to help: [ link redacted, please do not post links in reviews ]

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