Ignoring different currency in woocommerce analytics

  • Resolved silvo37

    (@silvo37)


    1 year, 7 months ago

    Dear Curcy team,
    I just noticed that for some reason woocommerce is calculating orders in EUR as default CZK currency orders and because of that, client’s reports in woocommerce analytics are all wrong. Basically it is ignoring EUR currency rate.

    I already tried to remove analytics cache, WP rocket cache and can’t see any important scheduled action pending.

    Could you pls help?
    Thank you very much!
    Silvester

    Attaching system status 

    file_get_contents	?
file_put_contents	?
PHP Time Limit	600
PHP Max Input Vars	10000
Memory Limit	512M
Allow URL Open	?
Session path	 /apachetmp/sessions
Your IP	
[WooCommerce] Your IP : 2a01:c846:c08:4d00:91b6:1cfb:bd96:b590
[WooCommerce] Your GEO IP : {"country":"SK","state":"","city":"","postcode":""}
_SERVER system
Array
(
    [SERVER_SOFTWARE] => Apache
    [REQUEST_URI] => /wp-admin/admin.php?page=woo-multi-currency-system-status
    [HTTPS] => on
    [UNIQUE_ID] => ZMf_mRI8DwKJd-9tqK7XCgAAABw
    [DOCROOT] => /data/b/6/b6e9fd60-99f7-43c8-af0d-35e66f0486b6/miraclecbd.cz/web/
    [HTTP_AUTHORIZATION] => 
    [filter-errordocs] => 
    [HTTP_HOST] => miraclecbd.cz
    [HTTP_X_REAL_IP] => 2a01:c846:c08:4d00:91b6:1cfb:bd96:b590
    [HTTP_X_FORWARDED_FOR] => 2a01:c846:c08:4d00:91b6:1cfb:bd96:b590, 2a01:c846:c08:4d00:91b6:1cfb:bd96:b590
    [HTTP_X_FORWARDED_PROTO] => https
    [HTTP_HTTPS] => 1
    [HTTP_X_PROXY_IP] => 10.20.7.1
    [HTTP_SEC_CH_UA] => \"Not/A)Brand\";v=\"99\", \"Brave\";v=\"115\", \"Chromium\";v=\"115\"
    [HTTP_SEC_CH_UA_MOBILE] => ?0
    [HTTP_SEC_CH_UA_PLATFORM] => \"macOS\"
    [HTTP_UPGRADE_INSECURE_REQUESTS] => 1
    [HTTP_USER_AGENT] => Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36
    [HTTP_ACCEPT] => text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
    [HTTP_SEC_GPC] => 1
    [HTTP_ACCEPT_LANGUAGE] => en-GB,en;q=0.9
    [HTTP_SEC_FETCH_SITE] => same-origin
    [HTTP_SEC_FETCH_MODE] => navigate
    [HTTP_SEC_FETCH_USER] => ?1
    [HTTP_SEC_FETCH_DEST] => document
    [HTTP_REFERER] => https://miraclecbd.cz/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Frevenue
    [HTTP_ACCEPT_ENCODING] => gzip, deflate, br
    [HTTP_COOKIE] => wordpress_sec_1a1935506ab9900104bba8650b4abc2a=s.csemy%40gmail.com%7C1690871162%7CW9fsRXdeXW4EgUubbo79RcFP4QORi86xuhRY7gyg58Z%7C282229c70ff5054399a1112a9c748a805243f3cb9315f4fba79f866ce569d198; tk_ai=woo%3AVT1QS%2BC3kkf1b%2FGAuYapNBkz; age_gate=18; [email protected]; [email protected]; wordpress_test_cookie=WP%20Cookie%20check; wp_lang=cs_CZ; PHPSESSID=qg0fc1e9to4udf563r3p8b32ob; wp-settings-127=editor%3Dhtml%26libraryContent%3Dbrowse%26hidetb%3D1; wp-settings-time-127=1688407803; woocommerce_recently_viewed=6929%7C9691%7C7021%7C11324%7C4282%7C1051%7C12250%7C8172%7C8170%7C10623%7C6739%7C11315%7C7847%7C14322; wordpress_logged_in_1a1935506ab9900104bba8650b4abc2a=s.csemy%40gmail.com%7C1690871162%7CW9fsRXdeXW4EgUubbo79RcFP4QORi86xuhRY7gyg58Z%7C95df1d0caab53518668e23c9d5007b758701e91ce5c7e50ab01f0f0f480e1e3d; wmc_current_currency=CZK; wp_woocommerce_session_1a1935506ab9900104bba8650b4abc2a=127%7C%7C1690987532%7C%7C1690983932%7C%7C00f4b0c931cde53872d5456db97d2964; email_id=s.csemy%40gmail.com; mo_xSWkFGBsNQ=true
    [HTTP_WS_GEO_COUNTRY] => SK
    [HTTP_MAX_FORWARDS] => 7
    [HTTP_X_FORWARDED_HOST] => miraclecbd.cz
    [HTTP_X_FORWARDED_SERVER] => miraclecbd.cz
    [HTTP_CONNECTION] => close
    [PATH] => /sbin:/usr/sbin:/bin:/usr/bin:/usr/wsapache24-phpx/bin
    [SERVER_SIGNATURE] => 
    [SERVER_NAME] => miraclecbd.cz
    [SERVER_ADDR] => 127.0.0.1
    [SERVER_PORT] => 443
    [REMOTE_ADDR] => 2a01:c846:c08:4d00:91b6:1cfb:bd96:b590
    [DOCUMENT_ROOT] => /data/b/6/b6e9fd60-99f7-43c8-af0d-35e66f0486b6/miraclecbd.cz/web/
    [REQUEST_SCHEME] => https
    [CONTEXT_PREFIX] => 
    [CONTEXT_DOCUMENT_ROOT] => /data/b/6/b6e9fd60-99f7-43c8-af0d-35e66f0486b6/miraclecbd.cz/web/
    [SERVER_ADMIN] => [email protected]
    [SCRIPT_FILENAME] => /data/b/6/b6e9fd60-99f7-43c8-af0d-35e66f0486b6/miraclecbd.cz/web/wp-admin/admin.php
    [REMOTE_PORT] => 49378
    [GATEWAY_INTERFACE] => CGI/1.1
    [SERVER_PROTOCOL] => HTTP/1.1
    [REQUEST_METHOD] => GET
    [QUERY_STRING] => page=woo-multi-currency-system-status
    [SCRIPT_NAME] => /wp-admin/admin.php
    [PHP_SELF] => /wp-admin/admin.php
    [REQUEST_TIME_FLOAT] => 1690828697.79
    [REQUEST_TIME] => 1690828697
    [argv] => Array
        (
            [0] => page=woo-multi-currency-system-status
        )

    [argc] => 1
)
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support villasupport

    (@villasupport)

    Hi,

    Please contact us at [email protected] for further assistance.

    Best regards.

    Thread Starter silvo37

    (@silvo37)

    Hello support team, I did contacted you by email but still no reply from your side.

    Could you please help?
    Thank you very much.

    Silvester

    Plugin Support villasupport

    (@villasupport)

    Hi,

    We received your email and responded you right after that. Please check your mailbox, trash, spam again: Re: Ignoring different currency in woocommerce analytics

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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