IK FB: Please check your settings.

Hey there!

I’m sorry to hear you’re having trouble.

Assuming that the App ID and Secret Key are correct, this means that either you are using a personal profile (instead of a public page), or that your page has settings restricting it’s feed from public access.

Try this for me: logout of Facebook and try and view the page in question. If the feed is not visible, this means that the page needs to have age, country, and any other restrictions removed that would require a login to verify information. If that is the case, I can provide a screenshot showing Page settings that will work.

Thanks!
Richard

Hi Richard,

thank you for your quick reply.
Here is the Facebook page, you can see that this is for all open (I hope).

https://de-de.facebook.com/AspCarglasReifen

I can see all Posts from that Facebook Page

Kind regards

Joerg

Hey Joerg!

I tested that page on my test server, and it worked fine.

Screenshot here: https://s3.amazonaws.com/awesome_screenshot/3089104?AWSAccessKeyId=0R7FMW7AXRVCYMAPTPR2&Expires=1381939700&Signature=%2B6uTDOYf1igpDdfhrSDp%2F1m0L2A%3D

Are you able to share with me your app ID and secret key? Or, has it begun working for you? You can email me at [email protected].

Thanks!
Richard

Thank you, you have mail!

Hey Joerg!

I have followed up via e-mail – your problem has been resolved!

The issue was with an incorrect Page ID being set in the Widget’s Page ID field. I have sent more information via e-mail.

Thanks so much for using the plugin! I have sent you a special offer in the e-mail, in case you want to upgrade!

Thanks again,
Richard

Hi Richard,

yes! That was the error. Sorry, but I thought the PAge ID must also stay in the widget. But now it works perfect!
Thank you verry much for you realy fast and kind help!

Kind regards

Joerg

Thanks Joerg!