IK FB: Unable to load feed.

  • Resolved YasminU

    (@yasminu)


    11 years ago

    So when I first started using this plugin it was working great. But then all of a sudden it stopped working! All it shows is the Facebook page’s logo and the like button but the feed isn’t there. Sometimes the feed will show up but then other times the feed is gone.

    I’ve doubled checked my APP ID and Secret Key is correct along with the page ID. So I don’t know what the problem is. The Facebook page can be viewed when you are not signed into Facebook.

    Here is my website: https://www.yasminutterback.com/GRDS384/
    The facebook plugin is at the bottom of the homepage.

    Here is the facebook link that I’m using for the plugin: https://www.facebook.com/EnvyBoutiqueGeorgia

    https://www.ads-software.com/plugins/ik-facebook/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author richardgabriel

    (@richardgabriel)

    Hey there!

    Well, that sounds annoying – I’m sorry you’re having this trouble!

    What version of the software are you using? Did this start occurring after an update, or just appear randomly?

    There are a few technical things I can check on my end. I will followup with more information, if I uncover anything.

    Thanks!
    Richard

    Thread Starter YasminU

    (@yasminu)

    Thank you for your reply!

    The software of the plugin? It’s the most updated version. Version 2.6.3.4.

    But yes it started right as I got the notification for the newest update. I was still in the version before when the feed stopped working and I figured I had to update it for the feed to work again so I updated it to the newest version and it still didn’t work.

    But thank you for trying to help me out!

    Plugin Author richardgabriel

    (@richardgabriel)

    Hey Yasmin –

    I’m marking this as resolved, as I haven’t heard anything to the contrary.

    Can you let me know if the issue is fixed or not?

    Best,
    Richard

Viewing 3 replies - 1 through 3 (of 3 total)
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