Illustratr crashing Safari?

  • I’ve just today started experiencing a problem with the portfolio page and Safari. I’ve updated some portfolio projects, and when I mouse over them, either the portfolio image goes screwy, or else (more frequent) the page crashes, and I get an error: “Safari Web Content quit unexpectedly.”

    The theme and all plugins are up to date, and the problem only seems to occur in Safari (I’m running v.11).

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Hi there, I assume you are talking about the main page on your site. I’ve viewed and clicked around your site in Safari, Chrome and Firefox, and every thing works fine for me on my Mac (10.12.6 with Safari 11.0). I also checked for errors in the console associated with Safari and loading your site, and it is not producing any errors.

    Did you try clearing your cache and cookies, and then reboot your Mac and see if that fixes the issue?

    Thread Starter Woodpig

    (@woodpig)

    Yes, main page.

    Just tried that now (cache and restart|) – still crashing. Only a problem on Safari, though, and only with certain projects (philosophers’ magazine, commissions, assorted caricatures, walt whitman and norton).

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Is it a problem on the main page, or when you click through to the various portfolios you listed? I’ve tried both and not having any issues with crashes in Safari. I waited a couple minutes on each page load just to make sure it wasn’t something that happened after a period of time.

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    I did a bit of searching on the web, and have two threads you might want to take a look at.

    https://discussions.apple.com/thread/7835226?start=0&tstart=0
    https://support.apple.com/en-us/HT203353

    Thread Starter Woodpig

    (@woodpig)

    Thanks, Sacredpath. It turns out that the problem is to do with using CSS greyscale filters. If I replace this with an opacity change (for the mouseover effect), then the crashing/glitching problem seems to go away.

    This seems to be a problem with Safari, and will hopefully be fixed soon – my site was working fine until the last update, I think.

    Thanks again.

    G.

Viewing 5 replies - 1 through 5 (of 5 total)
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