I'm being told my user name doesn't exist on this forum

[Moonworks]

I’ve been trying to log into my account in here for the past 24 hours, and keep being told that my username doesn’t exist.

It sends me an email to reset the password, but keeps saying the username doesn’t exist when I try to log in.

The username is horroruk.

My main problem is that I’ve been learning to create my own themes over the past year, and that account holds all the answers to things I am learning.

Thanks.

[Clayton James]

https://www.ads-software.com/support/profile/horroruk

Try it with your user name “HorrorUK” and treat it as case sensitive. see if that makes any difference.

[HorrorUK]

Thanks. It’s amazing, I tried it several times case sensitiove, and it didn’t work, but now it does. Before, it didn’t insist of it being case-sensitive.

It works now though, and that’s the main thing.

[Clayton James]

I know what you mean. I’ve seen discussions in the forums where it’s been mentioned that the user name isn’t case sensitive, but it’s the only way I can log in, too.

[Moonworks]

oh well, as long as I can get on, that’s the main thing ??

It also reminded me that I had this account