I’m locked out…
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Hi, I have a problem accessing a site that I have been following for some time. The client asked me to move his site from one hosting service to another. After some initial difficulties, the site is now visible, but I can no longer access the backend. Every time I try to enter with the administrator credentials, the site responds by opening only the top bar containing my name and that of the site. It is not possible to go further. Due to the transfer I had some problems with the .htaccess file, solved with a ticket with the new provider. The site has the All in One Security and Firewall plugin installed, which I thought was responsible for the problem, but I contacted support who tells me that the problem is not related to their plugin.
Can you give me help to solve the problem?The page I need help with: [log in to see the link]
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Nothing specific I can think of.
from one hosting service to another. After some initial difficulties
My guess it the issue lies here. How did you migrate? Did you use a tool of follow the guide https://www.ads-software.com/support/article/moving-wordpress/
Personally I’d probably restart the migration process – probably first into a local install to test.
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