“I’m not a robot” checkbox not showing on login form?

Hi,

Thanks for reaching out to us.

Over the years we’ve provided a lot of documentation for Shield security and it’s the best place to start:
https://icontrolwp.freshdesk.com/support/solutions

Also, this question has probably been asked before and you can search the WordPress forums for questions similar to your own. Simply use the search box at the top of this page:
https://www.ads-software.com/support/plugin/wp-simple-firewall

As of 23rd November 2017, in order to allow us to continue to develop and maintain Shield Security, we’re limiting to technical support to premium subscribers only. Please see our public announcement here:
https://www.ads-software.com/support/topic/technical-support-is-now-a-premium-feature/

Thank you for your understanding.

We’ve made it easy to to become a Pro subscriber with our new One Dollar Plugin platform, and Shield Security Pro is our first $1 Plugin available there.

If you’re interested in the One Dollar Plugin, or Shield Pro, please follow this link: https://onedollarplugin.com/

You will always be welcome whenever you decide to join our new One Dollar Plugin community, and you’ll be helping to support development into the future.

Thank you.

Regards,
Jelena

• This reply was modified 6 years, 11 months ago by Jelena.

very nice. And understandable, of course.
So I just went and paid up.
Now are you going to answer my question?
Or will I still have to dig my own way thru the haystack?

Cheers – A

Hi Alex,

Thanks for your understanding and for subscribing.

We will address you directly via email to discuss the problem.

Regards,
Jelena

cool. thank youze.

You should have received a mail from us. Did you get it okay?

Hello Paul + thank you; so far I haven’t, maybe stuck somewhere yet. I figure that went to the eMail-address I signed up with at https://onedollarplugin.com, yeah? And that I should be on the lookout for *@onedollarplugin.com as sender? Anything else I might check for?

Cheers – A

• This reply was modified 6 years, 11 months ago by eLeXeM. Reason: one one too many ;)

Yep, that’s the sender domain alright. Have a look in spam/junk too. I’ll try sending another and see in the next minute. If you don’t get that, I’ll change up how our emails are being sent in an effort to resolve it. Let me know if you see anything.

ok, yeah, they got ditched into spam by gmail. Reason given is dislike of Domain smtp.groovehq.com which appears to be misused as spamslinger a lot. This as #hth. Now I’m going to actually check what you wrote ??