image add button not working

Have you tried:

– deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems?

– resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

– increasing the available memory?
https://www.ads-software.com/support/topic/253495#post-1017842

Try to Right Click the ADD THE IMAGE link and choose open it in new window.

Thanks

That shouldn’t be necessary. If the popups aren’t working correctly, there’s a good chance that it’s a symptom of a more serious problem.

thanks – uploaded wordpress again. fixed it.