• Resolved mrkoetje

    (@mrkoetje)


    Hi, the problem I face is when I set ‘Disable preloader on loading variation images’ the image when selecting the variant is grey and only visible when you hover over it. I also regenerated thumbs after trying out. Still no direct visibility of the image. The Flatsome theme used has no settings that could prevent the image from loading without grey overlay…

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Thanks for reaching out to us. Can you please give us an exact link to check it for you? Hope to hear from you soon.

    Regards

    mskwarek

    (@mskwarek)

    Hello, I seem to have pretty close problem, but not exactly the same.

    After disabling pre-loader all the images (gallery, or thumbnails) of product are low resolution AND same problem you have with thumbs.

    Example product on my page:
    https://jasam.eu/produkt/pochlaniacz-wilgoci-ravi-do-pomieszczen-300-g-bezzapachowy/

    mskwarek

    (@mskwarek)

    I’ve stopped using the gallery for now, due to it having only 300x300px pictures without loader, so the link will lead to a static product picture instead.

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi @mskwarek,

    Can you please use a tool like: https://loom.com and record your screen by reproducing your issue? It will help me to figure out the issue.

    Hope to hear from you soon!

    Plugin Support fizanzvai

    (@fizanzvai)

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Image blur on variations problem’ is closed to new replies.