Image captions not displaying

  • Resolved DerricksWebStudio

    (@derricksweb)


    3 weeks, 1 day ago

    I recently added captions to several images in my gallery, but unfortunately, they are not appearing when I view the gallery on my site.

    I’ve checked to ensure that the captions are correctly added in the media library, so I’m wondering if there’s an additional setting within the plugin that controls the visibility of captions.

    If so, could you provide guidance on where to find this option and any specific steps needed to enable it?

    Alternatively, if this may be caused by theme compatibility or a plugin conflict, please advise on troubleshooting steps to resolve the issue, as having visible captions is important for the gallery’s functionality.

Viewing 1 replies (of 1 total)
  • Plugin Author robosoft

    (@robosoft)

    Thank you for reaching out! It sounds like you’re eager to display captions on your gallery images, so let’s see if we can get this sorted out.

    First, please check the gallery settings within Robo Gallery to ensure that captions are enabled for the specific gallery you’re working on. Sometimes, settings may be adjusted on a per-gallery basis, so make sure you’re viewing the page where this particular gallery is displayed.

    If captions are enabled but still not showing, it might be helpful to temporarily disable any caching plugins or cache settings on your site. Cached versions of the page could be preventing recent changes from appearing.

    Additionally, theme compatibility or conflicts with other plugins can sometimes interfere with gallery display options. If the issue persists, try switching to a default WordPress theme temporarily or disabling other plugins one by one to see if there’s a conflict.

    If you need further assistance, please don’t hesitate to reach out, we’re here to help!

Viewing 1 replies (of 1 total)
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