• Resolved MikepFive

    (@mikepfive)


    I’ve discovered that not ALL .jpg images have been converted to .webp format!

    Quite a few images – at sizes other than those specified in WP>Settings> Media are only present in their original .jpg upload format.

    I could try disabling/reenabling the .WebP format option but I’m reluctant to do this as the plugin says it will delete ALL .webp images !

    How can I get the plugin to scan for images that it has missed ??

    Mike

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @mikepfive

    When enabling the WebP option for the plugin, it generates copies of all currently existing images and will keep generating such for new images uploaded from the Media Library specifically.

    At the moment there’s no option for the plugin to scan for skipped images, so disabling/re-enabling the option is the only way to start the process again.

    That said – any manually uploaded images via FTP or other means – will not have WebP copies generated. If any of the skipped images are uploaded via different means than the Media Library, even re-enabling the option will not resolve the issue.

    If you’re a SiteGround customer, you’re welcome to reach our support team from your Client Area and we will be happy to take an additional look on your behalf. 

    Best Regards,
    Gergana Petrova

    Thread Starter MikepFive

    (@mikepfive)

    It’s taken time (my other commitments) – But I took your advice, and contacted the Siteground support team.

    What I’ve learned is very interesting….

    The plugin would not convert images when:
    – they are JPEG or PNG images above 1 MB in size
    – they had been uploaded manually or had been generated by a theme or plugin;
    – the images are not a part of the Media Library;

    In my particular case I have a number of ‘large’ (over 1 MB) background images and others in sizes generated by plugins/custom code that are left untouched by Speed Optimiser.

    Now that I understand the ‘rules’ – I can address the problem by altering format/resolution and adding images to the Media Library manually.

Viewing 2 replies - 1 through 2 (of 2 total)
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