Image Criteria & Featured Images (One and same? Conflicts!)

  • Background & Research:
    This link outlines the necessary prerequisite criteria for Jetpack Social to succeed in sharing media posts with the various corporate social media platforms.

    Instagram requires an aspect ratio of between 4:5 and 1.91:1.

    Tumblr, Facebook, LinkedIn, et al – prefer an image format closer to 16:9 or 7:4.

    Assessment:
    Using a Featured Image within the aspect ratios of 4:5 and 1.91:1 may enable Jetpack Social to succeed in sharing to Instagram (Business) – yet result in an unpleasant experience on all other afore mentioned platforms.

    Questions:

    • If a site uses Featured Images which do not comply with aspect ratios between 4:5 and 1.91:1 – will Jetpack Social reliably utilize a fallback image within the post content which is formatted between 4:5 and 1.91:1?
    • Must it be the post’s Featured Image which is formatted between 4:5 and 1.91:1? It seems a very small user base who upload images to WordPress websites in the 4:5 and 1.91:1 aspect ratios.

    I’m seeking a tenable workflow – and I’m not seeing a ‘golden path’ forward in the Jetpack Social architecture as of yet. What can you recommend?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @xizor,

    For your questions regarding the use of featured images with Jetpack Social and different aspect ratios for different social platforms:

    1. Jetpack Social looks for images set in the Open Graph meta tags, which typically use the featured image of a post. If the featured image doesn’t match the Instagram aspect ratio requirements but another image in the post content does, Jetpack Social does not automatically use that image as a fallback for Instagram. You’d need to manually set an image that meets Instagram’s criteria as a featured image.
    2. As we do mention in our documentation, only Instagram has an aspect ratio requirement of between 4:5 and 1.91:1, while for the other social media platforms, the requirements are only related to the file format, and the file size.

    Have you tested with that? You can use Facebook’s Sharing Debugger, to have an idea of how the post will look like when shared there.

    Thread Starter MindCreatesMeaning

    (@xizor)

    Facebook Debugger revealed no issues.

    I adhered to the documented aspect ratio guidelines.

    I was able to resolve images being posted by regenerating my entire media library. It was the only fix that delivered a solution for subsequent posts ?????♂?.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @xizor,

    Thanks for the follow-up on that issue – it sounded like the workaround you found to figure it out was a bit painful.

    Are you still having trouble with that, or do you think that’s eventually solved for now?

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hi there!

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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