Image dimensions are not the original size of the image

  • The initial problem I set out to solve is restoring image quality. The image is not as crisp, or as sharp as it should be.

    So I zero’d the preset settings in media. I’m using Elementor pro, so I made sure that Elementor pro is using the full-size image. I also used a compressor to compress the image.

    Now, I’m trying to upload a larger size image but no matter how large my original size, once uploaded it becomes 702 by 512. Please help

    The page I need help with: [log in to see the link]

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  • Hi @mahiya17,

    Unfortunately as Elementor Pro is a commercial theme, we are unable to support it here as per the forum guidelines. Sorry!

    You can request support from Elementor here.

    Kind Regards,
    Tim

    • This reply was modified 3 years, 10 months ago by Tim. Reason: Added Elementor Support link
Viewing 1 replies (of 1 total)
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