image disappears

  • Resolved kalanhd

    (@kalanhd)


    3 years, 8 months ago

    Hey, im trying to edit the image (there was a image before that) and when I choose picture and move to other box the picture imminently disappear (but it looks like it saves it as it there)

    https://ibb.co/Nshn0NC

    I noticed that the disappering photos are webp files, when it’s jpg/png its works fine

    • This topic was modified 3 years, 8 months ago by kalanhd.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello,

    Please note that WebP, as an image format, is not supported by default in WordPress, which is also the reason this feature is not available in Elementor by default. However, it is in our Feature Request list and hopefully, our developers will consider implementing this feature in a future update.

    For more info check this link: https://github.com/elementor/elementor/issues/3518

    If you require to use this image format, you would need a third-party plugin. For any possible alternatives, we recommend joining our Elementor Community on Facebook where you can get recommendations based on other users’ experiences.

    For reference:
    What Is WebP? Plus How to Use WebP Images in WordPress
    How to Serve Images as WebP in WordPress (3 Methods)
    How to Serve WebP Images instead of JPG or PNG with WordPress

    Let us know in case you need further assistance. We’d be happy to help.

    Have a nice day/evening!

    Regards,
    Said

Viewing 1 replies (of 1 total)
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