image doesn’t show

  • Resolved animalplanet2024

    (@animalplanet2024)


    11 months ago

    I have added a video in mp4 format. But the image doesn’t show. I also have YouTube. It automatically created the image. Please can you solve the problem?

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  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear animalplanet2024.

    Thank you very much for your question.

    Of course. YouTube and Video automatically add the image. We don’t have a limit. You can use everything on one gallery. But when you add mp4 format video, please add image as well.

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Thank You very much. ??

Viewing 1 replies (of 1 total)
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